We want you to be happy with your purchase. If your order doesn’t arrive, is damaged, or doesn’t match the description, we will provide a return, replacement, or refund after verification.

1.Item is defective or damaged
2.Item doesn’t match the description
3.Wrong item sent

1.Change of mind or personal reasons
Item must be unused and in resalable condition.

1.Items must be in original packaging
2.Return requests must be submitted within 14 days of delivery
3.Customized or final-sale items cannot be returned unless defective

Refunds will be issued to your original payment method after we receive and inspect the returned item. Processing may take a few business days depending on your payment provider.

For any questions about returns or refunds, please email:Brasslism@unigarden.net